What my customers say about me

We know that feedback and recommendations are important when choosing how to book your holiday. Take a look at what our customers thought of their recent holidays planned by us.


Keeley found the most beautiful location for our family holiday to Kidwelly, South Wales.

With two kids to keep entertained who are used to holidays by the seaside with arcades, theme parks etc, we were worried they'd get bored. But we all absolutely loved it! Lots to do and see, none of us wanted to come back.

From start to finish Keeley's service was impeccable, from checking in with us the day before we left, to the welcome pack and birthday balloon for my daughter when we arrived at our cottage. So much care and thought had been put into everything.

Thank you Keeley! You are truly brilliant at what you do and we've already been singing your praises to all our friends and family.

Kerry H (07th Sep 2021)

I wanted to do a shout-out for Keeley, who arranged our lovely mini-break in the Cotswolds last week. We had a really gorgeous time, and her care and attention, despite this being such a small trip, was exemplary. We even came home to a 'welcome home' card from her! Keeley, thank you so much, it really helped ease my husband into his retirement xxx

I would not hesitate to recommend Keeley for all your travel needs, no matter how large or small, she's wonderful

Adrienne K (06th Sep 2021)

Just returned from a fantastic break in Wales and really want to thank Keeley, for her excellent service in finding our perfect holiday.

We left everything until the last minute and really were expecting Keeley to say sorry everywhere is booked up - but instead she came back to us with a great choice of property, and we couldn't be happier with our choice.

All through Keeley was on hand making sure everything went smoothly, I will definitely be turning to Keeley for my next holiday, where ever it may be

Liz D (02nd Sep 2021)

Keeley, thank you so much for organising our mini break to the Isle of Wight earlier this month.

You attention to detail with regards to the ferry crossing and accommodation was perfect for our very specific requirements and removed any potential stress! The apartment was beautiful with the most wonderful view from the balcony overlooking the promenade to the sea. A great place to enjoy a glass of wine in the evening watching the boats go by. Thank you again for making our break very relaxing and enjoyable. Would thoroughly recommend you to anyone looking for a great service for their holiday.

Deborah. July 2021.

Deborah P (29th Jul 2021)

Thank you Keeley!

Honesty is key and Keeley was honest from start to finish always looking for the best deal for me and my family.

No messing/fuss and straight to the point all the time. Always staying in contact running up to the booking and after care after the booking. Everything I asked for as tailored to suit and what a deal.. absolutely superb.

Darren C (26th Feb 2021)

At this very uncertain time we wanted to get something booked in for the summer, in this country, to look forward to. Keeley came up with some amazing properties that we would never had found ourselves and made the whole process wonderfully easy!

She is totally candid about cancellation etc and corona restrictions and has ensured that we are in a really good place should we need to cancel. Thank you so much Keeley. It’s been really lovely having a pro on our side! Thank you!

Sally W (12th Feb 2021)

Keeley really is a miracle worker, much appreciated during these times of stress and fatigue.

Two days ago, I approached this lovely lady, desperately in need of a sunshine break. Literally a couple of phone calls later and she has ascertained, found, booked and insured my perfect break - all within budget and set dates.

I say with absolute honesty that I will *never again* endlessly trawwwwl through websites to find my own holiday. There really is no benefit. I will pass the baton every time to the miracle-worker that is Keeley Brown.

Thank you so much Keeley; I am excited to be able to recharge my batteries next week.

Helen C (30th Nov 2020)

A massive thank you to Keeley, she is always on hand with any questions I have about travel, whether it's to give me a quote or answer a question, she is always there. She has so much knowledge of the travel industry its amazing.

Andrea Georgou (24th Jul 2020)

Thank you Keeley for all the help and support you gave us with our holiday. I would have no hesitation recommending you to all my family and friends.

Ray (01st Jul 2020)

Excellent service Keeley was extremely helpful and friendly and helped with everything we need to do and know brilliant thank you.

Carl (13th May 2020)

We just wanted to say a massive thanks to Keeley Brown for going above and beyond to save our deposit and holiday. We were in a position a lot of people are no doubt in, holiday balance due but probably no chance of going. Leaving us to pay and risk losing the money or lose the deposit. We were going with the lesser of two evils before Keeley stepped in. Now the holiday has been pushed forward a year and we don’t stand to lose a small fortune.

Anyone thinking of booking a holiday when this is over should see what Keeley can do for you @keeleybrownnotjusttravel

Thanks for everything you have done Keeley.

Matt & Jen (28th Apr 2020)

Thank you to keeley who helped us with planning our honeymoon.

Keeley is very thorough, listened to our wishes and found us an amazing homeymoon to look forward to.

We did go a little over our 'imagined' budget but keeley has managed to tick all of our boxes. Thank you, excellent service.

Sonia R (10th Mar 2020)

Keeley helped me organise our summer holiday. I was completely clueless where to go this year and finding it overwhelming to organise. Finally decided on Croatia and Keeley picked out somewhere that fitted our budget and requirements as a family. If you haven't sorted your hols yet give Keeley a call. Thank you so much Keeley!

Amrat T (14th Feb 2020)

I have been very pleased to book with Not Just Travel. My travel consultant, Keeley researched my holiday options throughly, and has come up with a suitable holiday which I am really looking forward to! Thank you!!

Rebecca F (28th Jan 2020)

I would highly recommend Keeley Brown, she arranged a fantastic trip to Barcelona for my husbands 40th arranged day trips which were perfect and exactly what I expected.

Thank You Keeley also a lovely person to deal with xx

Melanie S (13th Dec 2019)

Keeley has helped us through the Thomas Cook saga.
Not only did she keep us updated with the latest news regarding the collapse of the company, Keeley also found us another holiday at very short notice.
We gave her limited dates in which we were able to travel.
Keeley found us flights hotel and private transfers,
Customer service is seldom at such a high level as that which we received.
Well done Keeley we are already recommending you.

Jules and Mike (09th Oct 2019)

Keeley helped on 2 occasions recently and was able to help us book 2 trips which were exactly what we were looking for. Would highly recommend.

Wendy K (01st Sep 2019)

I highly recommend Keeley. Her attention to detail is fabulous. She listens to and communicates with her clients so they get exactly what they need and, in my case, more!

Lisa D (12th Jul 2019)

Keeley is amazing! Her customer service is second to none. Definitely recommend her.

Dawn P (04th May 2019)

A selection of my partners